SEAMLESS TABLE MANAGEMENT

Receive bookings from multiple sources and manage them centrally by optimizing seat utilization, actively monitor meal durations, table status, assign servers and wait times

Keep track of your entire floor at a glance, so you're always running at full capacity. Easily assign servers to tables, and make sure guests are equally distributed. Give walk-in guests accurate wait time quotes.

• Visual representation / Traditional reservation diary view to receive and manage reservations.
• Track status of each party from reservations to payment.
• Eliminate the pain of waiting with the Two way notifying Wait List Management
• See availability at any moment and take phone reservations or walk ins
• Analyze and Benchmark your restaurants performance
• Control over booking/ under booking, notifications and several settings directly from a single control panel

TWO WAY WAITLIST - MAKE WAITING EASY

Get rid of the bulky, germ-ridden, vibrating plastic squares restaurant customers currently carry around to be notified when their table is ready. DineDesk can turn a customer's smart phone into a wireless kiosk, receiving a text when their table is ready. Commonplace language allows the guest and host to communicate quickly & easily using the codes:

CB = coming back

BP = bump me

C = cancel

Putting You in Control

• No need for paging systems or buzzers
• Send a text or email when a guest's table is ready
• Guests can respond by returning, cancelling or changing reservation... from their phones
• Capture the guest's name and cell phone number for future marketing

GUEST MANAGEMENT - KNOW YOUR CUSTOMER

DineDesk offers restaurateurs a robust database program. Concerned about all of those records housed in the current reservation system? No need...DineDesk can seamlessly import all contact and notes from any reservation system. In addition, through DineDesk restaurateurs can easily build and bolster their guest databases and execute seamless email marketing campaigns through their partnership with Constant Contact or any other mail marketing software..

Letting You Manage Everything

• Run reservation reports
• Build guest registry
• Export email addresses
• Link to Constant Contact

MAKE YOUR STAFF MORE PRODUCTIVE

Easy to use sever and sections management.

optimising servers has never been that easy. With DineDesk, restauranteur can assign tables on the fly and also monitor their productivity by realtime view of staff usage.

Optimize your staffing with excellent controls

• Assign sections
• Special Color codes for identification
• On demand view of availability, server capacity and guests handling.
• Print chit report along with assignments of servers/sections

EASY AND FLEXIBLE POINT OF SALE

An end-to-end, web-based POS that has everything you need to manage your restaurant— online & in-store.

DineDesk point of sale is packed with all the necessary tools you need to run your restaurant. Manage orders, menu, inventory, customer relations and promotions- all under the same roof. Meet the most sophisticated, fully integrated POS you will ever come across.

Optimize your staffing with excellent controls

• Kitchen Display system
• QR code
• Multi currency Billing
• Menu
• loyalty integrated
• Delivery and logistics provider integrations
• Reports and Analytics

ORDERING SYSTEM FOR BUSINESS OF ANY SIZE

Engage And Get Feedback of Your Business From your Customers And Reuse It in Your Marketing Campaigns

DIn the Digital Economy, your customers sell to each other. Social proof via customer reviews is powering the modern shopping experience. With Our Marketing Platform you can capture, distribute and shape the narrative around your business through the words of your customers with great reviews and video testimonial content.

Optimize your review mechanism with excellent controls

• Tablet based feedback
• Post dining feedback email/sms
• Video testimonials
• video feedback marketing integrations
• Notification on negative feedback
• 360 degree feedback experience

NEW STANDARD IN REPUTATION MANAGEMENT - FEEDBACK

Engage And Get Feedback of Your Business From your Customers And Reuse It in Your Marketing Campaigns

In the Digital Economy, your customers sell to each other. Social proof via customer reviews is powering the modern shopping experience. With Our Marketing Platform you can capture, distribute and shape the narrative around your business through the words of your customers with great reviews and video testimonial content.

Optimize your review mechanism with excellent controls

• Tablet based feedback
• Post dining feedback email/sms
• Video testimonials
• video feedback marketing integrations
• Notification on negative feedback
• 360 degree feedback experience

MOBILE APP FOR RESTAURANT MANAGEMENT

DineDesk offers a native app for PCs, followed by the iPad/iPhone, Android, and Mac.

The mobile version of our website allows restaurant operators the ability to take and manage reservations, view seating inventory, and run reservation reports from any smart phone for one restaurant or multi-unit locations.

Helping You Work Remotely

• Works seamlessly on mobile phones
• Take reservations and cancellations, and block slots on the fly
• View reservation lists, reports, overflow bookings...without being tied to a computer